COVID-19
Care Resource Coordination
WHAT IS IT?
Care resource coordinators ensure that individuals being asked to isolate or quarantine have access to the resources they need to stay at home for their isolation/quarantine period (e.g., access to food, medications, etc.). Below, you will find example job descriptions for what a care resource coordinator position might look like as well as other links to documents or resources that might be helpful to you as you think about this work in your community.
Other Tools
- Community Health Improvement Plan
- Strategic Plan
- Workforce Development Plan
- Quality Improvement Plan
TOOLS & RESOURCES
- Event reporting, volunteer information storage, work history spreadsheets, reminders
- Scheduling, email reminders, volunteer tracking, mobile capabilities
Volunteer Mark (Free up to 50 Volunteers, plans start at $34 per month)
- Text and email communication tools, management of multiple schedules, reporting capabilities
Volunteer Local (Plans start at $600 per year)
- Unlimited storage of jobs, shifts, and volunteer information, printable event reports, data exports to CSV files, customizable registration options
Wings for Women and Families utilizes a chatbox on their site (LINK)
- Designate a hotline
- Set up an email account
- Send letters to staff
- Social media
- Text messaging programs
CDC Social Media Toolkit (LINK)
- Includes canned language that could be edited to include Care Resource Coordination
Social Psychological Survey of COVID-19 (LINK)
- Perceived COVID-19 threat questionnaire
- Federal government response questionnaire
- State governmental response questionnaire
Community Response Survey (LINK)
Sample Client Satisfaction Survey (Begins Page 4, Word Document)
Sample Satisfaction Surveys (LINK)
Self-Isolation and Self-Quarantine Home Assessment Checklist (LINK)
Sample Eligibility Criteria for Social Support Services (LINK)
Social Determinants of Health: Guide to Social Needs Screening (LINK)
Other Tools
- Community Health Improvement Plan
- Strategic Plan
- Workforce Development Plan
- Quality Improvement Plan