Woman sitting at computer with surgical mask on.

COVID-19
Care Resource Coordination

WHAT IS IT?

Care resource coordinators ensure that individuals being asked to isolate or quarantine have access to the resources they need to stay at home for their isolation/quarantine period (e.g., access to food, medications, etc.).  Below, you will find example job descriptions for what a care resource coordinator position might look like as well as other links to documents or resources that might be helpful to you as you think about this work in your community. 

 

Other Tools

  • Community Health Improvement Plan
  • Strategic Plan
  • Workforce Development Plan
  • Quality Improvement Plan

TOOLS & RESOURCES

SOS (Free)

  • Event reporting, volunteer information storage, work history spreadsheets, reminders

Your Volunteers (Free)

  • Scheduling, email reminders, volunteer tracking, mobile capabilities

Volunteer Mark (Free up to 50 Volunteers, plans start at $34 per month)

  • Text and email communication tools, management of multiple schedules, reporting capabilities

Volunteer Local (Plans start at $600 per year)

  • Unlimited storage of jobs, shifts, and volunteer information, printable event reports, data exports to CSV files, customizable registration options

Kansas 211 (LINK)

Wings for Women and Families utilizes a chatbox on their site (LINK)

CDC Communication Tips (LINK)

  • Designate a hotline
  • Set up an email account
  • Send letters to staff
  • Social media
  • Text messaging programs

CDC Social Media Toolkit (LINK)

  • Includes canned language that could be edited to include Care Resource Coordination

FOR MORE
INFORMATION

Jaime Gilliland,  Community Engagement Institute

Other Tools

  • Community Health Improvement Plan
  • Strategic Plan
  • Workforce Development Plan
  • Quality Improvement Plan