Performance Management System

WHAT IS IT?

Performance management encompasses the ongoing process of measuring, monitoring, and reporting of progress toward strategic organization, division, and program goals and objectives.1Performance management is closely linked with quality improvement (QI), as it provides a structured, data-driven approach to identifying and prioritizing opportunities for improvement. However, performance management is distinct from quality improvement. Performance management is the continuous use of four components: performance standards, performance measures, reporting of progress, and quality improvement. (NACCHO)

SUBJECT MATTER EXPERTS

Ty Kane, Community Engagement Institute

Jessica Fiscus, Community Engagement Institute